The Waterloo Wellington Regional Coordination Centre (WWRCC), hosted by Langs Community Health Centre, offers a central intake for all referrals to diabetes education and related specialists. This means improving access to diabetes care by finding the right care at the right time at the right place for individuals and families with diabetes. The RCC also provides a mentoring program that supports health service providers throughout the region to deliver high quality, evidence-based care in diabetes.
Central intake for diabetes education provides a simple referral process for self-referrers and primary care, using a common form that can be used to access all available options. The WWRCC triages Primary Care referrals for completeness and forwards the referral based on patient and referrer choice, including: to the most appropriate provider, the soonest available, the closest, or the specific specialist selected. For referrals to Diabetes Education Programs, a specially trained nurse provides clinical triage, including identifying urgent referrals. Additional services include forwarding to participating Nephrologists, Endocrinologists, and Ophthalmologists.
As part of the Proof of Concept, the SCA progam will be working with the WWRCC to support the development of Think Research Consortium’s Ocean eReferral Network, which allow for seamless referrals from health care providers and patients to Diabetes Education Programs and Diabetes Specialists (Nephrology, Endocrinology, and Ophthalmology) through the existing central intake model.
Click Here to go to the Diabetes Waterloo Wellington referral site.
For more information, contact:
Waterloo Wellington Diabetes
Phone: 519-947-1000 x372
Toll Free Phone: 1-844-204-9088